Pixio Support

We've got your back — no bots, no endless loops, just real help when you need it.

Track Orders

Shipping & Returns

Product Registration

Warranty

Contact Us

Send us a message and we'll reply during business hours (Mon-Fri).

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.