Before Your Start

Firmware updates are not required for most users.

Only install this update if:

• You are experiencing a specific issue
• Pixio support has recommended it
  

Updating firmware incorrectly or interrupting the process may cause issues.

‾‾‾ After clicking "Download Firmware," a "MERGE.bin" file will download. Please use this file for the firmware update.
‾‾‾ To perform software update by using a USB memory, first format the USB memory to FAT32.
‾‾‾  When performing update, make sure that only one BIN file (.bin) is saved in the root directory.
‾‾‾ If the No update files found on your USB device. Please check your USB device and try again.message is display, this is probably due to the following reasons. 
   ‾ A USB memory is not connected to the USB port.
   ‾ The files in the connected USB memory are not compatible formats.
   ‾ There are no valid update files found in the connected USB memory. (There are no update files saved in the memory or the file names are incorrect.)
‾‾‾ Do not turn off the product until the update is complete. And prevent the updating from any interruption as far as possible. In general, the product returns to the previous version if an update is interrupted. 
‾‾‾ It is not a monitor-related problem because the screen may blink in green during USB update with a DVI-HDMI converter connected. The software update is performed normally. Accordingly, wait until the update is complete.